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Customer Service Representative

As a Customer Care Assistant working in a call center environment, you will be working to support customers with their accounts.



Your responsibilities will include, but are not limited to the following:





  • Ability to navigate through multiple computer applications with speed and accuracy.


  • Ability to work with customers to resolve inquiries.


  • Provide troubleshooting assistance to customers


  • Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.


  • Maintain a high level of world class customer service/professionalism to a wide range of customers.


  • Recommend products that best suit the customer.


  • Ability to read and interpret documents.




Benefits, Benefits and More Benefits!





  • Full Time Employment


  • Medical, Dental, Vision, & 401k plans


  • Educational assistance


  • Paid Time Off


  • Fun working environment!


  • Company discounts! Local restaurants, gyms, cell phone service discounts, auto, travel, international theme parks and many more!





  • Successful candidate for this position will have:


  • Six months experience in providing customer service either via phone or in person


  • Ability to type (WPM vary based on Client Requirements)


  • Maintain a positive environment, working with co-workers and customers within a diverse culture.


  • Excellent telephone manner and listening skills.


  • The ability to relate to customers in a professional and courteous manner.


  • The ability to work in a team environment.


  • The ability to work under pressure.


  • The ability to sit for long periods of time.


  • Excellent attention to detail and multi-tasking ability


  • Self-motivation to work under his/her own initiative.


  • Must pass drug test and state, federal and criminal background check


  • Must have High School diploma or general education degree (GED).


  • Must be at least 18 years of age or older




If this describes you, then apply online today!




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